Masterclass Games Terms & Conditions

These terms and conditions apply to Masterclass Games tickets purchased from Can You Dance? Ltd. These terms and conditions do not and shall not affect your statutory rights as a consumer. For further information about your statutory rights contact Citizens Advice (www.adviceguide.org.uk).

Any purchase of a Masterclass Games ticket from us is subject to: a) these terms and conditions, b) any special conditions and/or restrictions which may be displayed on our website.

PURCHASING YOUR MASTERCLASS GAMES TICKET

The purchase of a Masterclass Games ticket is subject to availability and subject to acceptance by Can You Dance? Ltd.

We use our best efforts to ensure that the prices of the Masterclass Games tickets displayed are correct. It is always possible that, despite our best efforts, some Masterclass Games tickets on our site may be incorrectly priced. If we discover an error in the price of a Masterclass Games ticket you have ordered, we will contact you to inform you of this error. You will have the option of continuing with the purchase at the correct price or cancelling your order. If we are unable to contact you using the contact details provided during the order process, we will treat the order as cancelled and notify you of the cancellation.

Age restrictions apply to the Masterclass Games. Please note that where age restrictions apply, you book accordingly. We reserve the right to refuse entry to anyone who is, or appears to be, under or over the applicable age.

If we suspect that your Masterclass Games ticket has been purchased fraudulently, we may cancel your booking.

RESELLING YOUR MASTERCLASS GAMES TICKET

Masterclass Games tickets sold or being offered for sale for commercial gain or profit is strictly prohibited and we reserve the right to cancel your booking and refuse entry to the event. You may resell your ticket for the same price to another dancer as long as they are in the same age category if you are attending as an individual dancer. If attending with a school you may resell to another member of your studio as long as they fall into the same age category.

REQUESTING REFUNDS

Masterclass Games tickets cannot be refunded after purchase.

CANCELLATION, POSTPONEMENT OR CHANGES TO THE MASTERCLASS GAMES EVENT

In the occurrence that an event is changed, postponed or cancelled, it is your responsibility to check that the event is going ahead as advertised. All advertised times are approximate and subject to change.

If your event is postponed, your Masterclass Games ticket will be valid for the rescheduled date and you have the following options:

  • Attend your rescheduled Masterclass Games EVENT
  • Transfer your tickets over to 2023 if applicable
  • Request a refund if none of the above options are suitable, please note - a refund must be requested at least one month prior to the date of the convention you are booked into.
  • Personal arrangements including travel, subsistence and accommodation relating to the event which have been arranged by you are at your own risk.
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